hbbaje Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the hbbaje platform and its users ("Member" or "you"). By accessing the hbbaje website, creating an account, or using any game or service, you are considered to have automatically agreed to these Terms.

If you disagree with any part of these Terms, please refrain from using the hbbaje platform. hbbaje reserves the right to modify the Terms; notice of significant changes will be sent to your registered email or posted on the website.

1.1 Definitions

• "Platform" — The hbbaje website, mobile version and all associated digital services.
• "Member" — A person who holds a registered account on hbbaje.
• "Gaming Balance" — The total of deposited funds and bonuses held in a member's account.
• "Bonus" — Any additional credits granted by hbbaje for promotional purposes.
• "Wagering Requirement" — The obligation to place a specified amount in bets before bonus funds can be withdrawn.
• "KYC" (KYC) — The identity verification process.

2.1 Age and Eligibility Requirements

To create an account on hbbaje and use its gaming services, a member must be at least 21 years of age. Any person who is not entitled to participate in online gaming under applicable local law may not use the platform. By registering an account, you declare that you meet all applicable eligibility requirements.

2.2 One Account Policy

Each member may operate only one account. Creating multiple accounts by the same person is strictly prohibited. Violating this rule will result in immediate closure of all accounts and the balance may be forfeited.

2.3 Providing Accurate Information

At the time of registration, members must provide true, complete and up-to-date information. If the name, date of birth or contact information is false or misleading, hbbaje reserves the right to suspend or cancel the account. Refusing to provide documents required for identity verification (KYC) may result in the withdrawal process being suspended.

2.4 Account Security

It is your responsibility to keep your login credentials (username and password) confidential. If you suspect unauthorized access to your account, you must notify our support team immediately. hbbaje will not be responsible for any losses resulting from negligence.

3.1 Supported Payment Methods

hbbaje supports the following payment methods:

3.2 Deposit Rules

• The minimum deposit for each method is ৳100.
• Members must use a payment account registered in their own name — deposits from third-party accounts are not accepted.
• Deposited funds may only be used for gaming purposes; using them for money laundering or any other illegal activity is strictly prohibited.
• hbbaje does not charge any additional fees on transactions, however your payment provider may charge a fee.

3.3 Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally completed within 1 hour.
• KYC verification must be completed before a withdrawal request can be processed.
• Withdrawals will be sent via the same method used for the deposit.
• Bonus funds cannot be withdrawn if wagering requirements are incomplete.
• hbbaje reserves the right to suspend withdrawals in cases of suspicious activity.

4.1 Welcome Bonus

hbbaje offers new members a 100% welcome bonus on their first deposit, up to a maximum of ৳10,000.

A 25x wagering requirement must be met to withdraw the bonus. That means the bonus funds become withdrawable only after placing bets equal to 25 times the bonus amount.

4.2 General Bonus Terms

• Each bonus offer has its own terms and conditions, which will be stated on the promotions page.
• A bonus is applicable only once and to one account.
• There may be a set time limit for claiming a bonus — expired bonuses will be cancelled automatically.
• Winnings earned from bonus funds cannot be withdrawn until the wagering requirement is fully met.
• hbbaje reserves the right to modify, suspend or withdraw any bonus offer.
• If any member engages in irregular or dishonest behavior in relation to bonus activities, their bonus will be cancelled.

4.3 VIP Cashback Program

hbbaje's VIP program has four tiers, with weekly cashback provided at each tier:

• Bronze (Bronze): Up to 0.3% weekly cashback.
• Silver (Silver): Up to 0.6% weekly cashback.
• Gold (Gold): Up to 0.9% weekly cashback.
• Platinum (Platinum): Up to 1.2% weekly cashback.

It is possible to advance to a higher tier through regular play. Cashback funds are also considered bonuses and the same wagering conditions apply.

5.1 Fair Play Policy

hbbaje is committed to ensuring a fair play environment. The outcome of all games is determined through verified random number generator (RNG) technology. No member is given an unfair advantage in any game.

5.2 Prohibited Activities

The following activities are strictly prohibited:

Violating these prohibitions will result in immediate account closure and the associated balance may be forfeited. Legal action may also be taken where applicable.

5.3 Technical Issues and Disputes

If a technical error occurs in any game (server down, incorrect result displayed, etc.), hbbaje reserves the right to void or recalculate the result of that round. Any incorrect winnings displayed as a result of a technical error are not owed to the member.

hbbaje handles members' personal information with the utmost confidentiality. All data is kept secure using SSL encryption technology. For a detailed description of how we collect, use and store your information, please read our Privacy Policy.

Your information is not sold to any third party. However, information may need to be disclosed due to legal obligations or at the request of regulatory authorities.

hbbaje believes that gaming is simply a form of entertainment. We give the highest priority to responsible gaming and provide the following tools to help members stay in control of their gaming:

• Deposit Limits: Set daily, weekly or monthly deposit limits.
• Break Feature: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Long-term account deactivation.
• Support Information: Providing details of organizations that offer support related to problem gaming.

To learn more about these features, visit our Responsible Gaming page or contact the support team.

8.1 Account Closure by Member

You can close your account at any time by contacting our support team. Before account closure, you will have the opportunity to request a withdrawal of any withdrawable funds in your balance.

8.2 Account Closure by hbbaje

hbbaje reserves the right to close an account without notice in the following circumstances:

• A material breach of these Terms.
• Suspicion of fraudulent or illegal activity.
• Providing a false identity or fake information.
• Failure to complete KYC verification.
• The need to comply with applicable legal obligations.

8.3 Limitation of Liability

hbbaje is not liable for losses caused by technical errors, third-party server issues, internet disconnection or other unforeseen circumstances. Any financial loss incurred from using the platform is at the member's own risk.

9.1 Complaint Submission Process

If you have a complaint about any matter, first notify our support team via our 24/7 Bangla live chat or email ([email protected]). We will try to resolve the matter as quickly and fairly as possible.

9.2 Dispute Resolution Steps

9.3 Applicable Law

These Terms and all services of hbbaje are governed by applicable international gaming laws and regulations. In the event of any legal dispute, both parties will first attempt to resolve the matter through discussion.

10.1 Terms Updates

hbbaje reserves the right to modify these Terms at any time. Notice of significant changes will be sent to your registered email or posted on the platform. Continuing to use the platform after updated Terms are published will be taken to mean that you have agreed to the new Terms.

The date of the most recent update to the Terms will always be displayed at the top of this page.

10.2 Contact

If you have any questions or comments about these Terms, please contact us through the following:

• Live Chat: 24/7 Bangla support, directly on the website.
• Email: [email protected]

For more information, visit our FAQ page or About Us page.

10.3 Severability

If any part of these terms and conditions is found to be legally void or unenforceable, that part shall be severed and the remaining terms and conditions shall remain fully effective and valid.